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Customer Service Manager

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Customer Service Manager


Drive the implementation of the Customer Service being responsible for the whole department.

Client Details

Our client is a leading multinational in the Chemical industry, producing raw materials used for housing & health.

Description

For the position of Customer Service Manager you will have following responsibilities:
  • Accountability for all customer service matters
  • Leading and managing the customer service team in its daily operations.
  • Implement and lead a cost effective Customer Service Organisation and ensure the appropriate support to deliver targets
  • deliver daily operations and support the business to consistently achieve the agreed level of customer satisfaction
  • lead the development of the team
  • respond to business needs to maximise potential opportunities

Profile

For the Customer Service Manager we are looking for someone with following requirements:
  • Min 8 years of experience within Customer Service/Supply Chain in a chemical environment
  • Good understanding of business and customer service environment
  • Fluent in English, Dutch, French and any other European language is a plus
  • Good IT- en financial skills
  • Management and change-skills
  • ability to work in a changing environment
  • Ability to travel inside Europe

Job Offer

Our client offers an attractive salary package within a multicultural environment.

Job Summary

  • Company
    Page Personnel Belgium
  • Location
    Evere, Brussels
  • Job Type
    Full Time Employee
  • Job Category
    Customer Support/Client Care
  • Work Experience
    5+ to 7 Years
  • Education Level
    Master's Degree
  • Career Level
    Manager (Manager/Supervisor of Staff)
  • Contact
    Pauline Swolfs
  • Posted Date
    19/05/2017

About Page Personnel

Page Personnel is a leading professional recruitment consultancy specialising in the recruitment of permanent, temporary and temp-to-perm positions on behalf of the world’s top employers. Whether you are looking for a permanent or temporary employee, a junior in the field or an experienced operational professional, we commit ourselves to find you the right person.

Along with Michael Page and Page Executive, Page Personnel is part of PageGroup, which has been established almost four decades ago in the United Kingdom and has been listed on the London Stock Exchange since April 2001.